How We Help with Warranties & Recalls

  • Warranty Claims
    We handle all warranty paperwork and coordinate with manufacturers to ensure you get covered repairs or replacements.
  • Recall Service
    Check if your water heater is subject to a manufacturer recall and coordinate the necessary repairs or replacement.
  • Extended Coverage
    Information on extended warranty options to protect your water heater investment beyond the standard coverage.

Common Water Heater Recalls

  • Gas Control Valve Recalls

    Several major manufacturers have issued recalls for defective gas control valves that can cause the water heater to fail to ignite or maintain proper temperature.

    Brands affected: Bradford White, A.O. Smith, Rheem, and others

  • Thermal Expansion Tank Issues

    Defective expansion tanks that can fail prematurely, leading to water damage and property loss.

    Brands affected: Watts, Amtrol, and various private labels

  • Tankless Flame Rod Recalls

    Certain tankless water heater models with defective flame rods that can cause improper combustion or unit failure.

    Brands affected: Rinnai, Noritz, Navien, and others

Our Warranty & Recall Services

Warranty Assistance

  • Verify warranty coverage and eligibility
  • Environmentally safe
  • Complete all required documentation
  • Coordinate with manufacturers
  • Arrange for part replacement or repair
  • Professional installation of warranty parts

Recall Service

  • Verify warranty coverage and eligibility
  • Check your unit against recall databases
  • Register your water heater with manufacturer
  • Schedule recall remedy service
  • Complete required repairs or replacement
  • Safety inspection and testing

Important Information

Know Your Water Heater Details

To check warranty status or recall information, you'll need:

  • Model number (found on data plate)
  • Serial number (determines manufacture date)
  • Original purchase or installation date
  • Proof of purchase (if available)

Note: We can help locate this information and determine if your water heater is eligible for warranty coverage or affected by any recalls.

Need Help with a Warranty or Recall?

Contact us today and we'll help you navigate the warranty claim or recall process.